Terms of Service
Last updated: 26/12/2025
These Terms of Service (“Terms”) govern your access to and use of the services provided by Thea Systems Ltd (“Thea Systems,” “we,” “us,” or “our”), including our website, software, digital products, consultancy services, and subscription-based services (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.
You must be at least 18 years old to use the Services. By using the Services, you confirm that you have the legal capacity to enter into a binding contract under the laws of England and Wales.
To access certain Services, you must create an account.
You agree to:
You must notify us immediately if you believe your account has been compromised.
Thea Systems provides the following Services:
We may also provide consultancy, advisory, implementation, or professional services, which may include (but are not limited to):
Consultancy Services may be delivered remotely or otherwise, as agreed.
Unless expressly stated otherwise in writing, Consultancy Services are provided on a time-and-materials or fixed-scope basis.
The scope, fees, timelines, and deliverables for Consultancy Services will be agreed:
If there is any conflict between these Terms and a specific consultancy agreement or SOW, the consultancy agreement or SOW shall prevail.
Consultancy Services are provided using reasonable care and skill in accordance with UK law.
We do not guarantee:
You remain responsible for decisions made based on our consultancy.
Certain Services require payment of a subscription fee. Details of pricing, billing frequency, and features are displayed on our website or at checkout.
Consultancy Services may be billed:
Invoices must be paid within the timeframe stated on the invoice unless otherwise agreed.
Subscriptions automatically renew unless cancelled before the end of the billing period.
By purchasing a subscription, you authorise us to take recurring payments.
Payments are processed by Stripe, a third-party payment provider.
When you create an account or make a payment, your personal and payment information is shared securely with Stripe. We do not store full payment card details.
Stripe’s processing of your data is governed by its own terms and privacy policies.
All prices are shown in GBP (£) and include VAT where applicable, unless stated otherwise.
You may cancel subscriptions at any time via your account dashboard. Cancellation takes effect at the end of the current billing period.
Consultancy fees are non-refundable once Services have commenced, except where required by law or expressly agreed in writing.
If Consultancy Services are cancelled with notice:
Under the Consumer Rights Act 2015, digital content must be:
If faulty, you may be entitled to a repair, replacement, or refund as required by law.
Where applicable, you may have a 14-day cooling-off period for online purchases.
By accessing digital content or consultancy during this period, you acknowledge that your right to cancel may be lost once performance begins, as permitted by law.
You must not:
We may suspend or terminate access for violations.
All intellectual property rights in the Services, including software, documentation, methodologies, and materials, belong to or are licensed to Thea Systems.
Unless otherwise agreed in writing:
If you submit content to the Services:
You confirm you have all necessary rights to submit such content.
The Services may rely on third-party providers, including Stripe.
We are not responsible for third-party services, their availability, or their terms. Your use of third-party services is governed by their own agreements.
We aim to provide reliable Services but do not guarantee uninterrupted availability. We may modify or discontinue Services at any time.
Nothing in these Terms affects your statutory consumer rights.
Subject to that, the Services are provided “as is” and “as available”, without warranties except where required by law.
Nothing in these Terms limits or excludes liability for:
Subject to the above, our total liability shall not exceed the fees paid by you in the 12 months preceding the claim.
You agree to indemnify Thea Systems against claims arising from your breach of these Terms or misuse of the Services.
We may suspend or terminate your account if you breach these Terms or if required by law.
Upon termination, your right to use the Services ends immediately.
We may update these Terms from time to time. Material changes will be communicated where appropriate.
Continued use of the Services means you accept the updated Terms.
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
Thea Systems Ltd
Email: info@thea.systems
Website: https://thea.systems
